Serving public libraries in Cayuga, Cortland, Seneca, Tioga and Tompkins Counties
119 E. Green St.
Ithaca, NY 14850
(607) 273-4074 or
(800) 909-3557
(607) 273-3618 (FAX)
Hours: Mon.-Fri.
8:00AM-4:30PM
Home |
About Us |
Services
|
Library Resources
|
Advocacy |
Search the Catalog |
Electronic Databases |
Member Libraries
|
Links
Services
|
Library Resources
|
Advocacy |
Search the Catalog |
Electronic Databases |
Member Libraries
|
Links
Polaris Tips and Frequently Asked Questions
Cataloging
- Insert Blank Labels in Label Manager 3.4
- Withdrawing Lost and Claim Returned Items
- Naming Record Sets
- Adding an item record in Polaris 3.3
- Exporting a Record Set to Excel
- How do I duplicate Item Records while using a Template?
- What Status should my deleted Items have?
- How do I restore a deleted Item Record?
- How do I delete an Item Record and what happens when I do?
- How Do I Create a Record Set for New Items?
- How Can I Identify Item records with a Collection Code of "In Processing"?
- How Do I Move Item Records from One Bib Record to Another?
- What is the Preview Function and How Do I Use it?
- How Can I Identify Item Records with a Status of "In Processing"?
- Why Do I need to assign the Correct Statistical Code to an Item Record?
- What Are the Possible Problems Working with Record Sets?
Circulation and Holds
- Searching for Item Records in Check In
- Denying a hold in Request Manager
- Cancelling a hold request with a status of “Held”
- What does "Grouping Holds" mean and how do I do it?
- What's the difference between Holdable, Patrons from this library, Preferred lenders?
- The last circ date in the Item Record and in the weeding reports doesn't seem to be accurate, why?
- How do I place a hold on both parts of a video set so the patron gets BOTH copies?
- Finding Statistical Information in a Bib Record, how many holds are against it, who owns it?
- Is it really an "On the Fly" Item?
- Finding Statistical Information in an Item Record, how often did it circulate? This year? Over all?
- Why was this hold request denied?
- How do I substitute an item in a Hold Request?
- Why is there a block on an "On the Fly " Record?
- How do I transfer a Hold Request to another bib?
- How do I identify lost items after they have been deleted?
- How do I change the message on my receipt printer?
- How do I place multiple holds for the same patron?
General
- Using Polaris Offline
- How do I access the internet Polaris?
- How do I place a Copy Specific hold in PowerPAC?
- How do I deny a hold in Request Manager and why would I want to?
- Why can't I have multiple sessions on Polaris open?
- How do I log on and log off from Polaris?
Patron Services
- Identifying problems in the patron's phone number field
- What do I do with this Purge Inactive Patron Record Set?
- How Can I Use the Guardian Field in a Patron Record?
- How Do I Remove a Patron's Block?
- How Do I Add a Patron's Address?
- How Can I Use the Local Use Field and Why Would I Want to?
- How Do I Change the Address Check Date in a Patron's Record?
- How Do I Update the Expiration Date in a Patron's Record?
- How Do I Add "Head of Household" to Multiple Patron Records Using the Bulk Change Function?
- How Do I Select a Zip Code when Registering a Patron?
- How Do I Use the Mailing Label Manager to Produce Mailing Labels?
- I Don't Understand the Patron Statistical Fields
- How Do I Run the Patrons Without a Password Report?
Reports
- Finding Patrons Whose Email Notices have Bounced
- Identifying Patrons with an Incorrect Patron Code
- Finding PowerPac Usage Statistics
- Finding Items Records Without a Price Using the SQL Search Mode in the Find Tool
- Subject Searching Using the Browse Feature
- The Statistical Summary Report
- Is there a report that shows items that haven't circulated in 10 years?
- Why do some of my items still have a status of "In-Transit"?
- I never received an item from another library to fill a hold, how do I check if there are more like that out there somewhere?
- Why can't I see the Custom folder using Report Manager from the Polaris Toolbar?
- What report can I run to check if call numbers have been assigned correctly?
- How do I know when I should increase my library hours or staff?
- What Reports Do I need to Run for the Annual Report?
- What is the Patron Circulation Stat Class Patron Code Statistics Report?
- How Do I get My Circ Counts by Library by Material Type?
- How Do I Add Lost Items to a Record Set?
- Could You Please Explain Circulation Statistics?
- How Do I Produce a Dusty Book Report?
- How Do I Produce a Report of Items Added?
- What is the Count of Patrons by Statistical Class Report?
Searching
- Finding Linked Item Records
- Using Browse to search for a series
- Searching the Union List of Serials
- How Do I Sort My Results by Call Number?
- What is the Sort Results Box?
- What is Scoping and How Do I use It In the Find Tool?
- How Do I Sort My Results in the Find Tool?
- How Do I Use the Preview Function?
- What are the Options in the Find Tool?
- How Do I Find Items with a Status of "In Transit"?