 Serving public libraries in Cayuga, Cortland, Seneca, Tioga and Tompkins Counties 
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Computer Network Services
April 3, 2008 Polaris & Internet Availability
On April second the FLLS offices lost internet connectivity due to an outtage with our Internet Service Provider (ISP) that was beyond our control. During that time any library trying to connect to Polaris from an ISP other than Clarity Connect would not have been able to do so.
Our web site and email were also offline during that period.
As of 1:30 PM on Wednesday, April 2nd, all internet connectivity was reestablished.
January 30, 2007 - Annual Report Information
It's Annual Report time and this year there are two technology questions related to internet connections, 5.7 and 5.8 which ask about the type of connection and connection speed.
Please refer to the following information when filling in these two questions:
a. Dial-Up: None
b. DSL: None
c. Cable: All Libraries at 5Mbps except those listed below
d. Leased Line: None
e. Municipal Networks (wireless or other): None
f. State Network: None
g. Fiber: None
h. Other (specify using the State note)
Owego – Internal connection to ISP Router 10 Mbps
Poplar Ridge – Wireless connection to the Southern Cayuga School District (not sure of the speed)
TCPL – Wireless connection to Clarity Connect (not sure of the speed)
FLLS – 2Mbps Wireless connection to Clarity Connect bound with a 768 Kbps DSL connection
Question 5.8 asks about the maximum speed of the connection. All libraries, except those listed under section "h" of question 5.7 should answer using choice "f" which is 1.6 to 5.0 megabits per second.
a. Less than 128 kilobits per second
b. 129 to 256 kilobits per second
c. 257 to 768 kilobits per second
d. 769 kilobits to 1.4 megabits per second
e. 1.5 megabits per second
f. 1.6 to 5.0 megabits per second
g. 6.0 to10 megabits per second
h. Greater than 10 megabits per second
October 24, 2007
The Internet Service Provider for Finger Lakes Library System is having network performance issues that have been affecting our offices in Ithaca, NY since at least 10/23.
This will cause slow performance logging on to our web site as well as the PowerPAC catalog.
At this time we have no estimated fix time for this issue but will post updates as we know more.
April 20, 2007
Gates Foundation Online Opportunity Grant
The deadline is fast approaching for the libraries that are eligible to participate in the Online Opportunity Grant to run the Tech Atlas computer inventory. That deadline is May 11, 2007 but I would rather have this completed well before that. Jan has produce some videos that will walk you through the steps that you will need to perform on each of your Public Access Computers. For this grant the definition of Public Access Computers is: Any computer located in your library that the public can use to access programs like Word, games or the Internet. Staff and the PowerPAC Web catalog computers should not be included in the inventory. Computers in the children's area that may not have access to the Internet but can access the Internet in a different user profile should also be inventoried. Each of the videos target a separate part of the inventory process that you will need to perform using the Tech Atlas inventory tool. To watch the video, click on one of the following links and the video will start to play.
Logging in for the first time and updating your library profile.
Performing the Tech Atlas Inventory.
Editing the inventoried computer profiles.
If you have any questions or need assistance, please call us. We will provide whatever assistance you need including a remote control session to show you how to do it. Please email when you have completed the inventory.
March 9, 2007
The new Daylight Saving Time rules go into effect this weekend when you will set your clocks ahead one hour.
Please make sure that you run all of your Windows and Microsoft Office updates if you have not already done so this month.
As an additional step, if you use Microsoft Outlook for your email, you should run a specific update from Microsoft that will adjust calendar dates as well. To access the update tool and instructions on how to install it, click here: Time Zone Data Update
January 26, 2007
Equipment and Networking: What are they and how do we fix them?
The documents from January's System Meeting are now online in PDF format. We sent out printed packets to all member libraries that were unable to attend the meeting and they should be in your next delivery.
- Equipment and Networking: What are they and how do we fix them?
- Standard 2 Modem Network configuration chart
- Standard 1 Modem Network configuration chart
October 20, 2006
Microsoft has released Internet Explorer 7. For additional information, please see our release announcement.
February 13, 2006
At the February 9th FALCONS meeting we handed out information about wireless Internet access. The handout included recommendations and pricing for hardware and considerations including security and usage policies.
You can access the same information online now by the link on the menu or by clicking here.