MEMBER LIBRARY WEEKLY BULLETIN

No. 02-07                                                                                                                                                                          February 15, 2002

• CAROL HENDRIX, Executive Administrative Assistant

  • A memorial service will be held for Liz Stevenson, on Saturday, February 16th at 2 PM at Bangs Funeral Home on 209 W. Green Street, Ithaca.
  • To honor Liz’s memory and her love of animals, donations may be made in her name at the SPCA or a charity of one’s choice.
    

• ERIC FRANKS, Computer Network Services

  • A reminder for everyone with Gates Foundation computers:

    Thanks to Mary at Port Byron for forwarding the information to me.

    • The one year unlimited toll free support for the Bill and Melinda Gates Foundations computers is almost up. So, if you are having any issues with your computers, monitors, or even the network switch that was provided by the Gates Foundation now would be a good time to call and start the replacement or repair in motion.

     

    • We have had calls from a couple of libraries about fans on computer power supplies going bad as well as fans in the network switch, both of which are covered under warranty.

     

    • For years two and three of the warranty you are allowed 20 calls each year (40 total over two years) for support on the computers.

     

    • You will also receive up to two software upgrades. Each software upgrade comes with its own 30 day toll free support and you can call as often as needed without it counting towards your 20 calls per year.
      

You can reach the Gates Foundation support by calling 800-289-8989 or by email at support@gatesfoundation.org.